TheWell-App

Terms and Conditions of Use

Effective Date: August 20, 2026

Governing Law: State of Michigan, United States of America | Oakland County Jurisdiction

*PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. This document constitutes a legally binding agreement between you ("User," "you," or "your") and TheWell-App ("Company," "we," "us," or "our") governing your access to and use of the TheWell-App mobile application, website, platform, and all associated in-person events and services (collectively, the "Platform"). By registering for an account, accessing the Platform, or attending any TheWell-App in-person event, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.*

SECTION 1 — ACCEPTANCE OF TERMS

1.1 Agreement Upon Registration or Use. By creating an account, accessing, downloading, or otherwise using the TheWell-App Platform in any manner, you agree to be fully bound by these Terms and Conditions (hereinafter "Terms"), our Privacy Policy, and any applicable Event-Specific Terms issued in connection with TheWell-App in-person events. If you do not agree to these Terms, you must immediately discontinue all use of the Platform and may not register for, attend, or participate in any TheWell-App event.

1.2 Age Requirement. You represent and warrant that you are at least eighteen (18) years of age. Use of the Platform by individuals under the age of eighteen (18) is strictly prohibited. By accessing the Platform, you affirmatively represent that you meet this minimum age requirement. TheWell-App reserves the right to request proof of age at any time and to suspend or terminate any account believed to belong to a minor.

1.3 Agreement on Behalf of Organizations. If you are accessing or using the Platform on behalf of a church, ministry, non-profit organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms and that the entity agrees to be bound accordingly. In such cases, "you" and "your" shall refer to both you individually and the entity on whose behalf you act. You accept personal and organizational liability for any breach of these Terms.

1.4 Updates and Modifications. TheWell-App reserves the right to update, amend, or replace these Terms at any time in its sole discretion. Where changes are material, TheWell-App will provide advance notice as described in Section 19. Your continued use of the Platform following the effective date of any revised Terms constitutes your binding acceptance of those changes. You are responsible for reviewing these Terms periodically to remain informed of applicable terms and conditions.

SECTION 2 — ELIGIBILITY

2.1 Minimum Age. Use of the Platform is restricted to individuals who are eighteen (18) years of age or older. Any attempt by a person under the age of eighteen (18) to access, register for, or use the Platform constitutes a material breach of these Terms and may result in immediate account termination and referral to appropriate authorities where required by law.

2.2 Relationship Status. The Platform is designed for single individuals who are not currently party to a marriage or committed romantic relationship. By registering, you represent and warrant that you are legally single, or, if previously married, that you are legally separated or divorced as evidenced by a valid court order or legal documentation in your jurisdiction. Misrepresentation of marital or relationship status constitutes grounds for immediate termination of your account.

2.3 Faith-Based Community Standards. As a condition of eligibility, all users must agree to abide by the Platform's faith-based Christian community standards as set forth in Section 4 of these Terms. The Platform is intended for individuals who identify as Christian or who, in good faith, are open to engaging with Christian faith perspectives, values, and community norms.

2.4 Accurate Identity and Profile Information. You must provide complete, truthful, and accurate information when creating and maintaining your profile. You agree not to misrepresent your identity, age, location, faith background, relationship status, or any other material information. TheWell-App reserves the right to verify the accuracy of information provided and to suspend or terminate accounts found to contain false, misleading, or deceptive content.

2.5 Geographic Restrictions. The Platform is currently available to residents of the United States of America. Users who reside in the State of Michigan may be subject to additional state-specific provisions, disclosures, or requirements as mandated by applicable Michigan law. You are responsible for ensuring that your use of the Platform complies with all laws and regulations applicable in your jurisdiction. Access to the Platform from outside the United States is at your own risk and subject to applicable local laws.

2.6 Right to Deny or Revoke Access. TheWell-App reserves the right, in its sole and absolute discretion, to deny access to, suspend, or permanently revoke the Platform privileges of any individual or entity for any lawful reason, including but not limited to violation of these Terms, conduct deemed inconsistent with the community values of the Platform, or for the safety and wellbeing of the TheWell-App community. Such decisions are final and are not subject to appeal except where expressly provided herein.

SECTION 3 — ACCOUNT REGISTRATION AND SECURITY

3.1 Account Creation. To access the full features of the Platform, you must register and create a user account. You agree to provide truthful, accurate, current, and complete information during the registration process and to promptly update such information as necessary to ensure it remains accurate and complete at all times. Failure to maintain accurate account information may result in suspension or termination of your account.

3.2 Prohibition on Multiple Accounts and Impersonation. Each user is permitted to maintain only one (1) active account on the Platform. The creation of duplicate, secondary, or alternate accounts by the same individual is prohibited without the express prior written consent of TheWell-App. You may not create an account using another person's identity, name, photograph, or personal information, and you may not impersonate any person, entity, or organization. Violations of this provision shall result in immediate termination of all associated accounts.

3.3 Account Credentials and Responsibility. You are solely responsible for maintaining the confidentiality and security of your account login credentials, including your username and password. You are responsible for all activity that occurs under your account, whether or not such activity is authorized by you. You agree not to share your account credentials with any third party. TheWell-App shall not be liable for any loss, damage, or harm arising from your failure to maintain the security of your account credentials.

3.4 Reporting Unauthorized Access. You agree to notify TheWell-App immediately upon becoming aware of any unauthorized access to or use of your account, or any other breach of security. Notification must be provided via the Platform's designated support channels. TheWell-App will not be liable for any losses arising from unauthorized use of your account prior to your notification to us.

3.5 Account Suspension and Termination Procedures. TheWell-App may, at its sole discretion, suspend, restrict, or terminate any user account that it reasonably believes is in violation of these Terms, is being used fraudulently, or poses a risk to the safety of the TheWell-App community. Where feasible and appropriate, TheWell-App may issue a warning prior to suspension or termination. Termination of an account does not relieve the user of obligations that survive termination, as described in Section 18.

SECTION 4 — FAITH-BASED COMMUNITY STANDARDS

4.1 Christian Foundation. TheWell-App is a Platform rooted in Christian values and Biblical principles. The Platform's mission, culture, community guidelines, and operational philosophy are grounded in the Christian faith as expressed through Scripture and consistent with broadly recognized tenets of historical, orthodox Christianity. All users of the Platform agree to respect and uphold the faith-based nature of the community.

4.2 Faith Affirmation. By registering for and using the Platform, users affirm that they identify as Christian or, at minimum, are sincerely open to engaging with Christian faith perspectives, values, and community norms. Users who actively oppose or seek to undermine the Christian faith are not eligible to use the Platform and may be subject to removal at TheWell-App's discretion.

4.3 God-Honoring Interactions. All users are expected to engage with other members of the community in a manner that is respectful, kind, honest, and consistent with the Christian values of love, dignity, and integrity. Users shall treat all other users with courtesy and shall not engage in behavior that is contrary to the spirit of Christian community.

4.4 Prohibition on Content Contradicting or Mocking Christian Faith. Users are strictly prohibited from posting, uploading, transmitting, or sharing any content that contradicts, demeans, ridicules, or mocks the Christian faith, the Bible, Jesus Christ, or members of the Christian community. Content of this nature will be removed and may result in account suspension or termination.

4.5 Prohibition on Disrespectful Proselytizing. While users are welcome to share their personal faith journey, users may not engage in the proselytizing of non-Christian religions on the Platform in a manner that is disrespectful to the Christian community, deceptive, or intended to draw members away from the Christian faith. Such activity is inconsistent with the Platform's community values and may result in account termination.

4.6 Honesty, Integrity, and Charity. TheWell-App encourages all users to embody the Biblical virtues of honesty, integrity, and charity in all interactions on the Platform. Users are expected to represent themselves truthfully in their profiles and communications, to treat others as they wish to be treated, and to approach all connections with sincerity and good faith.

4.7 Content Moderation. TheWell-App reserves the right, but not the obligation, to monitor, review, remove, or restrict any content that conflicts with the Platform's stated community values and faith-based mission. Content moderation decisions are made at TheWell-App's sole discretion and are not subject to appeal except as expressly provided.

4.8 Non-Discrimination and Faith-Aligned Community Norms. TheWell-App does not engage in unlawful discrimination on the basis of race, color, national origin, sex, disability, or any other characteristic protected by applicable federal or state law. However, as a faith-based Platform, TheWell-App reserves the right to enforce faith-aligned community norms and to decline or revoke membership on the basis of conduct or values that are inconsistent with the Christian mission of the Platform, to the fullest extent permitted by applicable law. This provision is intended to operate consistently with the religious freedom protections afforded under federal and Michigan law.

SECTION 5 — USER CONDUCT

5.1 Prohibition on Harassment and Abusive Behavior. Users are strictly prohibited from engaging in harassment, intimidation, threats, hate speech, bullying, or any form of abusive, offensive, or demeaning conduct directed at any other user, TheWell-App employee, volunteer, or event attendee, whether on or off the Platform.

5.2 Prohibition on Solicitation, Scams, and Fraud. Users may not use the Platform for any fraudulent, deceptive, or unauthorized commercial purpose. This includes, without limitation, engaging in financial scams, romance scams, phishing schemes, pyramid schemes, multi-level marketing solicitation, or any other activity intended to defraud or exploit other users. Suspected fraudulent activity will be reported to appropriate law enforcement authorities.

5.3 Prohibition on Explicit and Inappropriate Content. Users may not upload, post, transmit, or share any content that is sexually explicit, pornographic, sexually suggestive, obscene, or otherwise inappropriate for a faith-based community platform. Any such content will be immediately removed and may result in permanent account termination.

5.4 Prohibition on Doxxing. Users may not share, publish, or otherwise disclose another user's personal information — including but not limited to their full name, home address, workplace, phone number, or financial information — without that individual's express written consent. Unauthorized disclosure of another user's personal information constitutes a serious violation of these Terms and may subject the offending user to civil and criminal liability.

5.5 Prohibition on Unauthorized Commercial Solicitation. Users may not use the Platform to advertise, promote, or sell products or services without the express prior written authorization of TheWell-App. Unsolicited commercial messages or spam directed at other users through the Platform's messaging features are prohibited.

5.6 Prohibition on Access by Minors. No individual under the age of eighteen (18) is permitted to access, register for, or use the Platform in any capacity. Users who knowingly facilitate access to the Platform by a minor may be subject to immediate account termination and referral to law enforcement.

5.7 Duty to Report Harmful Behavior. Users who encounter suspicious, harmful, threatening, or fraudulent behavior on the Platform are encouraged and expected to report such behavior to TheWell-App through the designated reporting tools available within the Platform. Prompt reporting assists TheWell-App in maintaining a safe and trustworthy community for all members.

5.8 Consequences of Conduct Violations. Violations of this Section 5 may result in, depending on the severity and nature of the violation:

(a) A formal written warning;

(b) Temporary suspension of account access;

(c) Permanent termination of the account without refund; and/or

(d) Reporting of the conduct to local, state, or federal law enforcement authorities where the conduct constitutes or may constitute a criminal offense.

SECTION 6 — CONTENT OWNERSHIP AND INTELLECTUAL PROPERTY

6.1 User Ownership of Content. As between you and TheWell-App, you retain ownership of all original content you create and post on the Platform, including photographs, text, audio, video, and other materials ("User Content"). Nothing in these Terms shall be construed to transfer ownership of your User Content to TheWell-App, except as expressly provided in Section 6.2 below.

6.2 License Granted to TheWell-App. By posting or submitting any User Content to the Platform, you hereby grant TheWell-App a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, display, reproduce, distribute, modify, adapt, create derivative works from, and otherwise exploit your User Content solely for the purposes of operating, improving, promoting, and marketing the Platform. This license continues for the duration of the time the content remains on the Platform and, solely to the extent reasonably necessary for archival or legal compliance purposes, for a reasonable period following removal. You may revoke this license by deleting your content from the Platform, subject to any copies already in circulation for marketing purposes if you have not previously opted out.

6.3 Representations Regarding User Content. By submitting User Content, you represent and warrant that: (a) you have all necessary rights, licenses, and permissions to submit such content and to grant the rights described herein; (b) your User Content does not infringe, misappropriate, or violate any third party's intellectual property rights, privacy rights, publicity rights, or any applicable law; and (c) your User Content is not false, defamatory, or misleading.

6.4 TheWell-App Intellectual Property. All content, features, and functionality of the Platform not constituting User Content — including but not limited to the TheWell-App name, logo, trademarks, service marks, trade dress, software code, user interface design, graphics, text, and other proprietary materials — are the exclusive intellectual property of TheWell-App or its licensors and are protected by applicable federal and state intellectual property laws. You are granted no right, title, or interest in or to any TheWell-App intellectual property by virtue of these Terms or your use of the Platform.

6.5 DMCA Copyright Takedown Policy. TheWell-App respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512. If you believe that content posted on the Platform infringes your copyright, you may submit a written notice of claimed infringement to our designated DMCA agent at thewellapp80@gmail.com, including the following information:

(a) A physical or electronic signature of the copyright owner or authorized agent;

(b) Identification of the copyrighted work claimed to be infringed;

(c) Identification of the infringing material and sufficient information to locate it on the Platform;

(d) Your contact information, including name, address, telephone number, and email address;

(e) A statement that you have a good-faith belief that the use of the material is not authorized; and

(f) A statement made under penalty of perjury that the information provided is accurate and that you are authorized to act on behalf of the copyright owner.

Repeated infringement of third-party intellectual property rights may result in termination of the offending user's account.

SECTION 7 — PRIVACY AND DATA USE

7.1 Privacy Policy. Your use of the Platform is also governed by TheWell-App's Privacy Policy, which is incorporated into these Terms by reference and constitutes part of the entire agreement between you and TheWell-App. In the event of any conflict between the Privacy Policy and these Terms with respect to the collection, use, and protection of personal data, the Privacy Policy shall govern. You are encouraged to review the Privacy Policy carefully prior to using the Platform.

7.2 Types of Data Collected. In the course of providing the Platform's services, TheWell-App may collect the following categories of personal information:

(a) Profile Information: Your name, email address, date of birth, photographs, biographical information, faith background, relationship preferences, and other information you voluntarily provide;

(b) Usage Data: Information about how you interact with the Platform, including pages visited, features used, messages sent, and session duration;

(c) Device Data: Information about the device you use to access the Platform, including device type, operating system, browser type, and unique device identifiers; and

(d) Location Data (Optional): With your express consent, approximate or precise geographic location data to facilitate local matching and event recommendations.

7.3 Heightened Sensitivity of Faith-Related Data. TheWell-App recognizes that information relating to a user's religious beliefs, faith practices, and spiritual background is sensitive personal data. Such information is treated with the highest level of care and discretion, consistent with applicable data protection law and the Platform's Privacy Policy. Faith-related data is used solely to personalize and operate the Platform and to facilitate connections within the TheWell-App community.

7.4 No Sale of Personal Data to Third Parties. TheWell-App does not sell, rent, or trade your personal information to unaffiliated third parties for their independent marketing or commercial purposes. Data may be shared with third-party service providers that assist in the operation of the Platform, but only under appropriate contractual confidentiality obligations and solely to the extent necessary to perform their services.

7.5 User Rights Regarding Personal Data. Subject to applicable law, you have the right to: (a) access the personal data TheWell-App holds about you; (b) request correction of inaccurate or incomplete data; (c) request deletion of your personal data, subject to TheWell-App's legal obligations and legitimate operational needs; and (d) withdraw consent for processing where consent is the legal basis for processing. Requests may be submitted through the account settings or by contacting TheWell-App at thewellapp80@gmail.com.

SECTION 8 — SUBSCRIPTIONS, PAYMENTS, AND REFUNDS

8.1 Free and Premium Tiers. TheWell-App offers a free-tier membership that provides access to certain basic Platform features, as well as one or more premium subscription tiers that provide enhanced features, increased visibility, and access to additional Platform services. The features available at each tier are described in the Platform's current subscription pricing page, which may be updated from time to time.

8.2 Auto-Renewal. Premium subscriptions are sold on a recurring basis and will automatically renew at the end of each applicable billing period (monthly, quarterly, or annually, as selected by you) at the then-current subscription rate unless you cancel your subscription before the renewal date. By subscribing to a premium tier, you authorize TheWell-App to charge your designated payment method on a recurring basis without further authorization, until you cancel. You are responsible for monitoring your subscription status and renewal dates.

8.3 Price Changes. TheWell-App reserves the right to modify subscription pricing at any time. In the event of a price change, TheWell-App will provide you with at least thirty (30) days' advance written notice via email or in-app notification prior to the effective date of the change. Your continued use of the premium subscription following the effective date of a price change constitutes your acceptance of the new pricing.

8.4 No Refunds for Partial Billing Periods. All subscription fees are non-refundable, including fees for any partial billing period remaining at the time of cancellation, except as expressly required by applicable law. If you cancel your subscription, you will retain access to premium features through the end of the current billing period for which payment has been received. No prorated refunds will be issued for unused portions of any subscription period.

8.5 Cancellation Process. You may cancel your subscription at any time by accessing your account settings within the Platform and following the cancellation instructions provided therein. Cancellation is effective at the end of the then-current billing period. Cancellation requests communicated via email or other means will not be considered effective unless confirmed through the account settings cancellation process.

8.6 Third-Party App Store Billing. If you purchase a subscription through Apple's App Store or Google Play Store, your purchase is subject to the billing terms and conditions of the applicable third-party platform. In such cases, payments are processed and managed by Apple or Google, as applicable, and not directly by TheWell-App. Refunds for App Store or Google Play purchases must be requested from Apple or Google directly, in accordance with their respective refund policies. TheWell-App has no control over and assumes no responsibility for third-party billing decisions.

8.7 Chargebacks and Fraudulent Disputes. If you initiate an unauthorized or fraudulent chargeback or payment dispute with your financial institution or card issuer in connection with a valid TheWell-App subscription charge, TheWell-App reserves the right to immediately suspend or permanently terminate your account pending resolution of the dispute. TheWell-App may also pursue all available legal remedies to recover amounts owed, including any costs, fees, or penalties associated with the chargeback.

SECTION 9 — IN-PERSON EVENTS — GENERAL POLICIES

9.1 Event Organization. TheWell-App may, from time to time, organize, host, sponsor, co-sponsor, or facilitate a variety of in-person events intended to serve and strengthen the TheWell-App Christian community. Such events may include, without limitation, Christian social mixers, speed-dating events, community dinners, conferences, spiritual retreats, small group gatherings, and faith-centered community outreach events (collectively, "Events"). TheWell-App may organize Events directly or in partnership with third-party venues, churches, ministries, or event coordinators.

9.2 Voluntary Participation. Participation in any TheWell-App Event is entirely voluntary. By registering for an Event, you acknowledge that participation is at your sole discretion and agree to be bound by any Event-Specific Terms provided to you at the time of registration, in addition to these Terms. In the event of any conflict between Event-Specific Terms and these Terms, the Event-Specific Terms shall govern with respect to the specific Event.

9.3 Event Eligibility. Events are intended for registered TheWell-App members in good standing who satisfy all eligibility requirements set forth in Section 2 of these Terms. TheWell-App reserves the right to verify event registrants' membership status and eligibility prior to or at the point of admission. Non-members, ineligible individuals, or individuals whose accounts have been suspended or terminated are not permitted to attend TheWell-App Events.

9.4 Right to Refuse Admission. TheWell-App reserves the right, in its sole discretion, to refuse admission to any Event, or to remove any individual from an Event, at any time and for any lawful reason, including but not limited to conduct that violates these Terms, the Event-Specific Terms, or the Platform's faith-based community standards, or that poses a risk to the safety or comfort of other attendees. No refund is required in cases where admission is refused due to a violation of these Terms.

SECTION 10 — IN-PERSON EVENTS — LIABILITY WAIVER AND ASSUMPTION OF RISK

10.1 Voluntary Assumption of Risk. By registering for or attending any TheWell-App Event, you voluntarily and knowingly assume all risk of personal injury, illness, loss, property damage, or death that may occur in connection with your attendance at or participation in such Event. This assumption of risk applies to all risks, whether known or unknown, foreseen or unforeseen, arising from or related to Event participation.

10.2 Release of Liability. To the fullest extent permitted by applicable law, you hereby release, waive, discharge, and covenant not to sue TheWell-App, its parent and affiliated companies, officers, directors, shareholders, employees, contractors, volunteers, event staff, and agents (collectively, "Released Parties") from any and all liability, claims, demands, actions, and causes of action arising out of or related to any personal injury, property damage, loss, or death sustained in connection with your attendance at or participation in any TheWell-App Event, except in cases of gross negligence or willful misconduct by a Released Party.

10.3 Inherent Risks of In-Person Social Events. You acknowledge that in-person social events involve inherent risks that cannot be fully eliminated, including but not limited to: interpersonal conflict between attendees; accidental physical injury; transportation-related accidents or incidents occurring to or from Events; environmental conditions at indoor or outdoor venues; exposure to communicable illness; and other risks associated with social gatherings. You accept these inherent risks as part of your voluntary decision to participate.

10.4 Medical Emergencies and Health Insurance. Participants are strongly encouraged to carry personal health insurance coverage prior to attending any TheWell-App Event. TheWell-App is not responsible for any medical expenses, hospitalization costs, emergency services costs, or other health-related costs you may incur as a result of illness, injury, or medical emergency arising in connection with Event attendance. In the event of a medical emergency at an Event, TheWell-App staff or volunteers will assist in contacting emergency services but are not qualified or obligated to provide medical treatment.

10.5 Michigan Recreational Liability Statutes. With respect to TheWell-App Events that involve outdoor activities, recreational pursuits, nature retreats, or similar activities, Michigan's applicable recreational liability statutes — including the Land Recreation Act, MCL § 324.73301 et seq., and other applicable provisions — may limit TheWell-App's liability to you for injuries or losses arising from such activities. You acknowledge and agree that such statutory protections may apply and govern the extent of TheWell-App's liability in such contexts.

SECTION 11 — IN-PERSON EVENTS — PARTICIPANT RESPONSIBILITIES

11.1 Respectful Conduct at Events. All Event participants are required to conduct themselves in a respectful, courteous, and God-honoring manner at all times during TheWell-App Events, consistent with the faith-based community standards set forth in Section 4 of these Terms. Behavior that is disruptive, offensive, disrespectful, or inconsistent with Christian community values will not be tolerated.

11.2 Prohibition on Attendance Under the Influence. Participants may not attend any TheWell-App Event while under the influence of alcohol, illegal substances, or any controlled substance that impairs judgment or behavior. Any participant who appears to be intoxicated or impaired upon arrival at an Event may be denied admission and asked to leave the venue. TheWell-App reserves the right to contact law enforcement if necessary.

11.3 Compliance with Venue Rules and Staff Instructions. All participants must comply with all rules and regulations of the event venue and must follow the reasonable instructions of TheWell-App event staff, volunteers, and venue personnel at all times. Failure to comply with venue rules or staff instructions may result in removal from the Event without refund.

11.4 Photography and Video Recording. Participants who wish to photograph or record video of other attendees during TheWell-App Events must obtain the explicit verbal or written consent of each individual they intend to photograph or record prior to doing so. Unauthorized photography or recording of other attendees is prohibited and may constitute a violation of applicable Michigan privacy laws. TheWell-App's own event photography and recording rights are governed by Section 13.4 of these Terms.

11.5 No Uninvited Guests. Participants may not bring uninvited guests, non-members, or minors to any TheWell-App Event without obtaining prior written approval from TheWell-App event organizers. All attendees of TheWell-App Events must be registered TheWell-App members who have met the eligibility requirements of Section 2 and have been duly registered for the specific Event.

11.6 Zero Tolerance for Harassment and Threatening Behavior. TheWell-App maintains a zero-tolerance policy with respect to inappropriate physical contact, sexual harassment, unwanted romantic or physical advances, threatening language or behavior, or intimidation of any kind at its Events. Any participant found to have engaged in such conduct will be immediately removed from the Event, may be permanently banned from all future TheWell-App Events and the Platform, and may be reported to law enforcement authorities where the conduct constitutes or may constitute a criminal offense.

11.7 Personal Transportation Responsibility. Participants are solely responsible for arranging their own transportation to and from all TheWell-App Events. TheWell-App does not provide or arrange transportation for attendees. TheWell-App shall not be liable for any injury, loss, damage, or delay arising from transportation to, from, or in connection with any Event.

SECTION 12 — IN-PERSON EVENTS — SAFETY EXPECTATIONS

12.1 Reasonable Safety Measures. TheWell-App will take commercially reasonable measures to promote the safety and wellbeing of participants at its Events. Such measures may include, where feasible: conducting background screening of TheWell-App staff and volunteers; selecting and vetting event venues for safety and suitability; designating trained event monitors or safety leads; and implementing reasonable access controls at event entry.

12.2 Personal Safety Practices. Prior to attending any TheWell-App Event, participants are strongly encouraged to share their event attendance plans — including the event location, date, time, and the identity of TheWell-App as the organizer — with a trusted friend, family member, or other contact person. Participants are also encouraged to maintain regular check-in communication with a trusted contact during Event attendance.

12.3 Designated Safety Contact at Events. TheWell-App will designate a point of contact (event staff member or volunteer) to be available at each Event to receive and respond to safety concerns raised by attendees. The identity and contact information for the designated safety contact will be communicated to registered participants prior to or at the commencement of each Event.

12.4 Limitation of Responsibility for Attendee Conduct. While TheWell-App will use reasonable efforts to maintain a safe and welcoming environment at its Events, TheWell-App is not responsible for the individual conduct of Event attendees who are independent third parties. TheWell-App reserves the right to remove from any Event any individual who, in the reasonable judgment of event staff, poses a threat to the safety, wellbeing, or comfort of other attendees.

12.5 Encouragement of Personal Safety Judgment. Participants are encouraged to exercise their own personal safety judgment at all times when interacting with new connections made through the Platform or at TheWell-App Events. TheWell-App recommends that all initial in-person meetings with Platform connections, whether arranged through TheWell-App Events or otherwise, take place in public, well-lit locations and that participants inform a trusted person of their plans before meeting someone new.

SECTION 13 — IN-PERSON EVENTS — EVENT-SPECIFIC DISCLAIMERS

13.1 Changes and Cancellations. Event schedules, venues, formats, speakers, and other event details are subject to change, postponement, or cancellation at any time without prior notice, at TheWell-App's sole discretion. TheWell-App shall not be liable for any inconvenience, disappointment, or losses arising from changes to Event details. TheWell-App will make reasonable efforts to communicate material changes to registered participants in a timely manner.

13.2 Refunds for Cancelled Events. In the event that TheWell-App cancels a scheduled Event in its entirety, registered participants who paid a registration fee will be entitled to a full refund of the registration fee paid. Such refunds will be processed and issued within fourteen (14) business days of the cancellation to the original payment method used at the time of registration. TheWell-App is not responsible for any interest, conversion losses, or other charges associated with the refund process.

13.3 No Liability for Ancillary Costs. TheWell-App is not liable for any travel expenses, accommodation costs, transportation costs, meal expenses, or any other costs or expenses incurred by participants in connection with their planned attendance at any TheWell-App Event that is subsequently cancelled, rescheduled, or materially changed. Participants are advised to avoid making non-refundable travel or accommodation arrangements in connection with TheWell-App Events.

13.4 Consent to Event Photography and Recording for Marketing. By attending any TheWell-App Event, you acknowledge and agree that TheWell-App and its authorized agents may photograph, video record, or otherwise capture your likeness in connection with the Event for use in TheWell-App's marketing, promotional, and social media materials, without further notice or compensation to you. If you do not wish to be photographed or recorded by TheWell-App at a specific Event, you must notify TheWell-App in writing prior to the commencement of the Event and make yourself known to the event photography team upon arrival so that appropriate steps may be taken.

13.5 Food and Beverage Allergen Disclaimer. Where food or beverages are provided at TheWell-App Events, such items may contain common allergens including, but not limited to, gluten, dairy, eggs, nuts, soy, shellfish, and other potential allergens. TheWell-App is not liable for allergic reactions or adverse health events arising from the consumption of food or beverages provided at Events. Participants with known food allergies or dietary restrictions are strongly encouraged to inquire with event staff regarding available food options before consuming any food or beverage provided at the Event.

SECTION 14 — DISCLAIMERS AND LIMITATION OF LIABILITY

14.1 "As Is" and "As Available" Disclaimer. THE PLATFORM AND ALL SERVICES PROVIDED BY TheWell-App ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TheWell-App EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. TheWell-App DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14.2 No Guarantee of Relationship Outcomes. TheWell-App does not represent, warrant, or guarantee that use of the Platform will result in any match, date, relationship, engagement, marriage, or other romantic or personal outcome. The Platform is a communication and community tool only. All relationship outcomes depend entirely on the actions, decisions, and circumstances of the users involved.

14.3 No Universal Background Checks on Users. TheWell-App does not conduct criminal background checks, identity verification, or screening of all users registered on the Platform. TheWell-App is not responsible for the conduct, representations, or actions of any user on or off the Platform. You assume all risk associated with interacting with other users, whether through the Platform's digital features or at in-person Events. You are solely responsible for exercising appropriate caution in all interactions with other users.

14.4 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF TheWell-App AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) ONE HUNDRED DOLLARS ($100.00); OR (B) THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO TheWell-App DURING THE THREE (3) CALENDAR MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

14.5 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TheWell-App OR ITS AFFILIATES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES, EVEN IF TheWell-App HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY.

SECTION 15 — INDEMNIFICATION

15.1 User's Indemnification Obligation. To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless TheWell-App and its parent company, subsidiaries, affiliated companies, officers, directors, shareholders, employees, contractors, volunteers, event partners, and agents (collectively, "Indemnified Parties") from and against any and all claims, demands, lawsuits, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

(a) Your breach or alleged breach of any provision of these Terms;

(b) Your User Content, including any claim that your User Content infringes a third party's intellectual property rights, privacy rights, or any other rights;

(c) Your conduct on the Platform or at any TheWell-App Event, including any violation of applicable law;

(d) Your violation of any third party's rights; or

(e) Any misrepresentation made by you in connection with your registration or use of the Platform.

15.2 Right to Assume Defense. TheWell-App reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with TheWell-App's defense of such claim and not to settle any such claim without TheWell-App's prior written consent.

SECTION 16 — DISPUTE RESOLUTION AND ARBITRATION

16.1 Informal Resolution — Mandatory First Step. Prior to initiating any formal legal proceeding or arbitration against TheWell-App, you must first attempt to resolve your dispute informally. To initiate informal resolution, you must submit a written notice of dispute to TheWell-App at thewellapp80@gmail.com describing the nature of the dispute, the relief you are seeking, and your contact information. TheWell-App will have a period of thirty (30) calendar days from receipt of such notice to respond in good faith and attempt to resolve the dispute informally. You agree not to initiate formal proceedings until either the 30-day period has expired or you have received a written response from TheWell-App confirming that informal resolution is not possible.

16.2 Binding Arbitration. If a dispute is not resolved through informal means as described in Section 16.1, you and TheWell-App agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the Platform, or any TheWell-App Event — including questions of arbitrability — shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with the AAA Consumer Arbitration Rules then in effect. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The parties expressly waive any right to a jury trial with respect to any arbitrable dispute.

16.3 Arbitration Location and Procedure. Arbitration shall be conducted in Oakland County, Michigan, or, upon mutual agreement of the parties or where required by applicable rules, via remote hearing using video or telephone conferencing. The arbitration shall be conducted in the English language. The arbitrator shall have the authority to award any relief that a court of competent jurisdiction could award, subject to the limitations set forth in these Terms.

16.4 Class Action Waiver. YOU AND TheWell-App EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING AGAINST TheWell-App. IF A COURT OR ARBITRATOR FINDS THIS WAIVER UNENFORCEABLE FOR ANY REASON, THE ARBITRATION PROVISION SHALL BE NULL AND VOID AS TO THAT PROCEEDING.

16.5 Small Claims Court Exception. Notwithstanding the foregoing, either party may bring an individual qualifying claim in a small claims court of competent jurisdiction in Oakland County, Michigan, to the extent that the claim falls within the jurisdictional limits of such court and does not seek relief beyond what that court is empowered to award. This exception does not waive any other provision of this Section 16.

SECTION 17 — GOVERNING LAW

17.1 State Law. These Terms and all matters arising out of or relating to the Platform, TheWell-App Events, or the parties' relationship hereunder shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.

17.2 Applicable Federal Law. Federal law shall apply to matters specifically governed by federal statute or regulation, including but not limited to the following:

(a) The CAN-SPAM Act (15 U.S.C. § 7701 et seq.), governing commercial electronic mail communications;

(b) The Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq., governing the privacy of children under thirteen (13) years of age;

(c) The Electronic Communications Privacy Act (ECPA), 18 U.S.C. § 2510 et seq., governing electronic communications; and

(d) Any other applicable federal law or regulation.

17.3 Venue for Litigation. Any litigation, legal action, or judicial proceeding arising out of or relating to these Terms that is not subject to arbitration pursuant to Section 16 shall be brought exclusively in the state or federal courts of competent jurisdiction located in Oakland County, Michigan. You and TheWell-App each irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to jurisdiction or venue in such courts.

SECTION 18 — TERMINATION

18.1 Termination by TheWell-App. TheWell-App reserves the right, in its sole discretion, to suspend, restrict, or permanently terminate your account and your access to the Platform at any time, with or without cause, and with or without prior notice, to the extent permitted by applicable law. Grounds for termination include, but are not limited to, violation of these Terms, conduct detrimental to the TheWell-App community, fraudulent activity, or any other conduct that TheWell-App reasonably determines to be harmful, unlawful, or contrary to the mission of the Platform.

18.2 Termination by User. You may delete your account and terminate your relationship with TheWell-App at any time by following the account deletion process available within the Platform's account settings. Upon deletion, your profile and account data will be handled in accordance with TheWell-App's Privacy Policy. Deletion of your account does not entitle you to any refund of subscription fees paid for the current billing period, except as required by applicable law.

18.3 Survival of Obligations. Termination of your account or these Terms, for any reason, shall not extinguish any obligations, rights, or liabilities that, by their nature, should survive termination. Without limiting the foregoing, the following provisions shall survive termination of these Terms: Section 6 (Content Ownership and Intellectual Property, with respect to content posted prior to termination); Section 10 (Liability Waiver and Assumption of Risk, with respect to Events attended prior to termination); Section 14 (Disclaimers and Limitation of Liability); Section 15 (Indemnification); Section 16 (Dispute Resolution and Arbitration); Section 17 (Governing Law); and Section 20 (Miscellaneous).

SECTION 19 — CHANGES TO TERMS

19.1 Right to Modify. TheWell-App reserves the right to modify, amend, update, or replace these Terms at any time in its sole discretion. All changes become effective as of the revised Effective Date indicated at the top of the updated Terms document. TheWell-App may make non-material corrections or clarifications to these Terms without advance notice.

19.2 Notice of Material Changes. For any material changes to these Terms — including changes that materially affect your rights, obligations, or the nature of the services provided — TheWell-App will provide you with advance notice of no less than fourteen (14) calendar days prior to the effective date of such changes. Notice will be provided via: (a) email sent to the address associated with your account; (b) an in-app notification or banner; or (c) a prominent notice posted on the Platform's website or login page. It is your responsibility to maintain a current and accurate email address in your account settings in order to receive such notices.

19.3 Continued Use Constitutes Acceptance. Your continued access to or use of the Platform following the effective date of any revised Terms constitutes your irrevocable acceptance of and agreement to be bound by the modified Terms. If you do not agree to any modification of these Terms, your sole remedy is to cease using the Platform and delete your account in accordance with Section 18.2.

SECTION 20 — MISCELLANEOUS

20.1 Severability. If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, void, or unenforceable for any reason, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, such provision shall be severed from these Terms without affecting the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.

20.2 Waiver. No failure or delay by TheWell-App in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right or remedy shall preclude any other or further exercise of that right or remedy, or the exercise of any other right or remedy. Any waiver of a provision of these Terms must be in writing and signed by an authorized representative of TheWell-App to be effective.

20.3 Entire Agreement. These Terms, together with the TheWell-App Privacy Policy and any Event-Specific Terms issued in connection with a specific TheWell-App Event, constitute the entire and exclusive agreement between you and TheWell-App with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, understandings, negotiations, representations, and discussions, whether oral or written, between the parties regarding such subject matter.

20.4 Contact Information for Legal Notices. All formal legal notices, claims, or correspondence directed to TheWell-App must be submitted in writing and delivered to TheWell-App at the following address or email:

TheWell-App — Legal Department

Email: thewellapp80@gmail.com

Jurisdiction of Operation: State of Michigan, Oakland County

General user support inquiries may also be directed to the above email address or through the support feature available within the Platform.

20.5 Force Majeure. TheWell-App shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from causes beyond TheWell-App's reasonable control, including but not limited to: acts of God; natural disasters; pandemic or epidemic; fire; flood; earthquake; acts of war or terrorism; civil unrest or riot; governmental action, regulation, or restriction; power outages or internet service disruptions; labor strikes or disputes; or any other event constituting force majeure under applicable law. In the event of a force majeure, TheWell-App's obligations shall be suspended for the duration of the force majeure event, and TheWell-App will use commercially reasonable efforts to resume performance as soon as practicable.

20.6 Assignment. You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of TheWell-App. TheWell-App may freely assign these Terms, in whole or in part, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without notice to or consent from you. These Terms are binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

20.7 No Third-Party Beneficiaries. These Terms are for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

20.8 Headings. Section headings used in these Terms are for convenience and reference purposes only and shall not affect the construction or interpretation of any provision of these Terms.

This document was last updated on August 20, 2026. For questions, contact thewellapp80@gmail.com.

These Terms and Conditions are governed by the laws of the State of Michigan. Arbitration venue: Oakland County, Michigan.

© TheWell-App. All rights reserved. Unauthorized reproduction of this document is prohibited.