Full name

Email address

Date of birth (used to confirm you are at least 18 years of age)

Gender

Profile photograph(s)

Password (stored in encrypted form; we do not have access to your plaintext password)

Christian denomination (voluntary)

Church name and affiliation (voluntary)

Faith journey description and personal testimony (voluntary, free-text)

Relationship goals (e.g., friendship, dating, marriage)

Lifestyle preferences (e.g., views on family, ministry involvement, service activities)

Interests and hobbies

Direct messages sent to other users through the platform's messaging system

Customer support tickets, inquiries, and feedback submitted to our support team

Feedback and survey responses related to events or platform features

Billing name and billing address are collected for subscription purposes

The last four digits of your payment card may be retained for your reference

Full payment card numbers, CVV/security codes, and complete card data are never stored by TheWell-App. All full card data is processed exclusively by our third-party payment processors (including, as applicable, Stripe, Apple Pay, and Google Pay), who maintain their own security certifications and privacy policies

We retain confirmation of successful transactions for our financial records

Attendance confirmation and event registration records

Emergency contact name and phone number (optional, provided at your discretion)

Dietary restrictions or food allergies (collected solely for catering purposes, entirely optional)

Accessibility needs or accommodation requests (optional)

Device type and model

Operating system and version (e.g., iOS, Android)

Unique device identifiers (such as advertising IDs, where permitted)

Mobile network and connection type

Features accessed and actions taken within the app (e.g., profile views, match interactions, event browsing)

Pages or screens viewed and time spent on each

Interaction logs (e.g., button taps, swipes, scroll depth)

Session duration and frequency of use

IP address

Browser type and version (for web access)

Referring URLs (the page from which you arrived at our platform)

Timestamps of activity

Error logs and crash reports

Approximate location (city and state level) may be inferred from your IP address or provided voluntarily to enable location-relevant features such as event discovery

Precise GPS location is collected only if you explicitly enable location-based matching features within the app and grant location permission through your device settings

You may disable location sharing at any time through your device operating system settings

Strictly necessary cookies: Required for core platform functionality (e.g., keeping you logged in)

Functional cookies: Remember your preferences and settings

Analytics cookies: Help us understand usage patterns and improve the platform (data is anonymized or pseudonymized)

We do not use advertising cookies or third-party tracking cookies

Social login providers (such as Apple Sign-In and Google Sign-In): If you choose to register or log in using these services, we receive only your name and email address. We do not receive or store your Apple or Google account password.

Payment processors (such as Stripe, Apple Pay, and Google Pay): We receive transaction confirmation data (e.g., whether a payment succeeded or failed) but do not receive your full card number or sensitive payment credentials.

Analytics providers: We receive aggregated and anonymized usage insights to help us understand platform performance. Raw individual-level data from third-party analytics tools is not shared back to us in personally identifiable form.

Apple App Store and Google Play Store: We receive information related to app downloads, updates, in-app purchase confirmations, and subscription management as provided by these platforms in the ordinary course of app distribution.

Religious beliefs and faith practices are explicitly recognized by TheWell-App as sensitive personal information, consistent with their treatment under applicable U.S. and international privacy frameworks.

Romantic and relationship preference data — including your stated relationship goals, matching preferences, and personal values — is treated with the same heightened level of protection as religious data.

Disclosure of denomination or specific doctrinal beliefs is entirely voluntary. No user is required to provide this information to access core platform features.

We do not sell sensitive personal information to any third party under any circumstances.

We do not share faith or relationship data with advertisers, data brokers, or third-party marketing platforms.

We do not use sensitive personal information to make automated decisions about users that produce legal or similarly significant effects.

Access to sensitive personal data within our organization is restricted on a strict need-to-know basis and subject to additional internal access controls.

Creating, maintaining, and authenticating your user account

Enabling matching and communication between registered users

Displaying your profile to other eligible users based on your privacy settings and matching parameters

Processing payments and managing your subscription status

Using faith profile information to power compatible match suggestions that reflect shared Christian values and community alignment

Curating community content, discussion features, and events that are aligned with the Christian values and mission of TheWell-App

Personalizing your in-app experience based on your stated preferences and interests

Processing event registrations and sending attendees confirmations, reminders, and event-related communications

Sharing necessary attendee information (such as name and contact details) with venue partners on a strict need-to-know basis for logistics and check-in purposes only

Using emergency contact information solely in the event of a medical or safety emergency during an event

Using dietary or accessibility information exclusively to fulfill accommodation or catering requests

Sending transactional emails and notifications, including account confirmations, password resets, subscription receipts, and billing alerts

Sending event-related notifications, reminders, and follow-up communications

Sending promotional and marketing communications about TheWell-App features, events, or updates — you may opt out of these at any time (see Section 5.4)

Responding to customer support inquiries and resolving disputes or complaints

Analyzing usage patterns and user behavior (in aggregate or pseudonymized form) to improve existing features and develop new ones

Conducting internal research and development to enhance the platform experience

Diagnosing and resolving technical issues, bugs, and system errors

Monitoring platform performance and infrastructure health

Detecting, investigating, and preventing fraudulent activity, unauthorized access, harassment, abuse, and violations of our Terms and Conditions

Verifying user identity where required for account security or legal compliance

Enforcing our community standards and responding to user safety reports

Cooperating with law enforcement agencies when legally required to do so by valid legal process

Complying with applicable federal law and the laws of the State of Michigan

Enforcing our Terms and Conditions and other applicable policies

Responding to legal process, court orders, subpoenas, and lawful government requests

Establishing, exercising, or defending legal claims

Meeting financial recordkeeping obligations and tax reporting requirements

Profile information (such as your name, photo, denomination, and faith journey) is visible to other registered users of TheWell-App, subject to the privacy settings you configure within the app

Direct messages you send are visible only to you and the intended recipient(s)

Event attendance is not publicly displayed on your profile unless you affirmatively opt in to share it

You control the visibility of optional fields (such as denomination and church affiliation) through your in-app privacy settings

Hosting and cloud infrastructure providers: To store and serve application data securely

Payment processors (e.g., Stripe, Apple Pay, Google Pay): To process subscription payments — they do not receive full card data from us, as it is entered directly into their secured systems

Email and push notification providers: To deliver transactional and marketing communications on our behalf

Analytics providers: To provide aggregated or pseudonymized usage analytics; raw personal data is not shared in identifiable form

Event venue partners: Receive limited attendee data (name, registration confirmation, and, if applicable, dietary or accessibility needs) solely for the purpose of facilitating the specific event; venue partners are required to maintain confidentiality of attendee information and are subject to their own applicable privacy policies

We may disclose personal information to law enforcement agencies, courts, regulators, or other governmental authorities when required by a valid legal process (such as a subpoena, court order, or search warrant), or when we reasonably believe disclosure is necessary to comply with applicable law

We may share information to protect the rights, property, or safety of TheWell-App, our users, or the general public — for example, in connection with the investigation of fraud, harassment, or safety threats

We do not sell personal information to any third party, period

We do not share faith, denomination, or religious data with any party for the purpose of advertising targeting

We do not share relationship preference data or romantic matching data with data brokers or consumer profiling companies

We do not use sensitive personal information (including faith and relationship data) for any automated decision-making process that produces legal effects or similarly significant consequences for users

We do not disclose your emergency contact information or dietary information for any purpose other than that for which it was originally collected

You may request deletion of your account and the personal data associated with it at any time by submitting a request through the app or by contacting us at thewellapp80@gmail.com

Deletion requests will be processed within 30 calendar days of receipt

Certain data may be retained beyond your deletion request as required by applicable law, for the resolution of pending disputes, or to enforce our agreements — we will inform you of any such retained data at the time of processing your request

Please note: deleting your account does not retroactively delete messages you have already sent that have been received by other users. Those messages remain visible to the recipients unless those recipients independently delete the conversation

You may unsubscribe from promotional and marketing emails at any time by clicking the "Unsubscribe" link included in the footer of every marketing email

Opting out of marketing emails does not affect the delivery of transactional emails (such as account confirmations, password resets, or payment receipts), which are required for the operation of your account

Push notification preferences for marketing content may be adjusted through your device's operating system notification settings at any time

Sharing of your precise GPS location is entirely optional and requires your express permission through your device's location services settings

You may disable location sharing at any time through your device's operating system settings (iOS: Settings > Privacy & Security > Location Services; Android: Settings > Location)

Disabling precise location will not prevent you from using core features of TheWell-App, though certain location-based matching and event discovery features may be limited

To exercise any of the privacy rights described in this Section, please contact us at thewellapp80@gmail.com with the subject line "Privacy Request" and a description of your request

We may need to verify your identity before processing your request in order to protect the security of your account

We will respond to all valid data subject requests within 45 calendar days of receipt

For complex or high-volume requests, we may extend the response period by up to an additional 45 days (for a total of up to 90 days). If an extension is necessary, we will notify you within the initial 45-day period and explain the reason for the delay

Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, and the purposes for which it was collected or disclosed

Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions

Right to Opt Out of Sale: We do not sell personal information and have not done so in the preceding 12 months. Accordingly, there is currently no opt-out mechanism required for sale of personal data.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

Shine the Light Law (California Civil Code § 1798.83): California residents may request information about our disclosure of personal information to third parties for their own direct marketing purposes in the preceding calendar year. We do not share personal information with third parties for their own direct marketing purposes.

In the event of a security breach affecting your personal information as defined by Michigan law, we will provide you with prompt written notice of the breach in accordance with our obligations under Michigan's Identity Theft Protection Act

Notice of a qualifying breach will be provided via email to the address associated with your account, or by alternative means if email contact is not feasible, and will include a description of the breach, the type of information affected, and steps you can take to protect yourself

As our principal user community is based in Michigan, we are committed to treating Michigan residents' privacy rights with the utmost seriousness

Strictly Necessary Cookies: These cookies are required for the platform to function. They enable core services such as user authentication, session management, and security. You cannot opt out of these cookies and continue to use the platform.

Functional Cookies: These cookies remember your preferences and settings (such as notification preferences and language settings) to provide a more personalized experience.

Analytics Cookies: These cookies collect information about how you and other users interact with the platform, such as which features are used most frequently. This data is collected in aggregated or pseudonymized form and is used solely to improve the platform.

We do not knowingly collect personal information from any individual under the age of 18

During registration, users are required to confirm that they are at least 18 years of age

If we become aware that we have inadvertently collected personal information from a user who is under 18, we will promptly delete that information from our systems

If you are a parent or legal guardian and believe that your child has created an account or submitted personal information through TheWell-App, please contact us immediately at thewellapp80@gmail.com. We will investigate and take appropriate action, including deletion of the minor's account and associated data, as quickly as practicable

Encryption in transit: All data transmitted between your device and our servers is protected using Transport Layer Security (TLS) encryption

Encryption at rest: All personal data stored in our systems is encrypted using AES-256 encryption

Heightened access controls for sensitive data: Faith profile data, relationship preference data, and other sensitive personal information are subject to additional access restrictions within our systems

Regular security assessments: We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential weaknesses in our systems

Employee access controls: Access to personal data by our employees and contractors is limited to those who require it to perform their job functions, and is governed by strict internal access policies and confidentiality obligations

TheWell-App does not operate, control, or endorse the content, privacy practices, or security measures of any third-party website or service

This Privacy Policy does not apply to information you provide to or that is collected by third-party websites or services

We strongly encourage you to review the privacy policies of any third-party website or service before submitting personal information to them

The inclusion of a link to a third-party website on our platform does not constitute an endorsement of that website's privacy practices or any other practices

Your name and event registration confirmation may be shared with the event venue, venue staff, and TheWell-App event coordinators on a strict need-to-know basis for the purpose of managing attendance and event logistics

This limited sharing is subject to confidentiality obligations imposed on venue partners and event staff

Photographs or video footage taken at TheWell-App events may be used for marketing, community-building, or promotional purposes only with prior opt-in consent obtained at or before registration, or upon clear and conspicuous posted opt-out notice displayed at the venue entry before the event begins

If you do not wish to appear in event photography or video, you must notify TheWell-App event staff in writing (including by email or written notice submitted to event staff at the door) before the event begins. We will make reasonable efforts to honor such requests.

We cannot guarantee that you will not appear in photographs taken by other attendees using their own personal devices. This policy applies only to photography conducted by or on behalf of TheWell-App.

Any dietary restrictions, food allergies, or accessibility accommodation requests you submit for an event are collected solely for the purpose of fulfilling those accommodations at the specific event

This information is not added to your permanent profile, is not shared with other attendees, and will be permanently deleted from our systems within 30 days after the conclusion of the event

Emergency contact information you optionally provide for an event is used solely in the event of a genuine medical or safety emergency affecting you during the event

Emergency contact information is not shared with other attendees or used for any other purpose

All venue partners and third-party event contractors who receive attendee data are contractually required to maintain the confidentiality of that information and to use it solely for the purpose of supporting the specific TheWell-App event

Venue partners may maintain their own privacy policies with respect to data collected directly by them in their capacity as operators of the venue

With your permission, TheWell-App may send push notifications to your mobile device to alert you of new matches, incoming messages, event reminders, platform updates, and other relevant activity

Permission to send push notifications is requested through your device's operating system when you first launch the app

You may adjust or revoke push notification permissions at any time through your device settings (iOS: Settings > Notifications > TheWell-App; Android: Settings > Apps > TheWell-App > Notifications)

Disabling push notifications will not affect your ability to use the platform or access messages within the app

Direct messages sent between users through the TheWell-App messaging system are intended for private communication between you and your conversation partner(s)

In-app messages are accessible to TheWell-App for the purposes of safety moderation and enforcement of our Terms and Conditions. Specifically, message content may be reviewed by TheWell-App staff or automated systems in response to a reported abuse, harassment, or safety complaint

We do not proactively review or monitor all private messages; review occurs only in response to reported incidents or legally required disclosures

Users who wish to report a message for abuse, harassment, or inappropriate content may do so using the in-app reporting tools available within each conversation

When we make material changes to this Privacy Policy — that is, changes that significantly affect how we collect, use, or share your personal information — we will provide you with at least 14 days' advance notice before the updated policy takes effect

Notice of material changes will be delivered via email to the address associated with your account and/or via a prominent in-app notification

The Effective Date at the top of this document will be updated to reflect the date on which any revised policy takes effect

For non-material changes (such as clarifications of existing practices, corrections of typographical errors, or updates to contact information), we may post the updated policy without advance notice, but the Effective Date will be updated accordingly

Your continued use of TheWell-App after the revised Privacy Policy's Effective Date constitutes your acceptance of the updated policy. If you do not agree with the changes, you should discontinue use of the platform and may request deletion of your account as described in Section 5.3

Prior versions of this Privacy Policy will be made available upon request by contacting thewellapp80@gmail.com